If you haven't received your package by the estimated delivery date, please check the latest update on the tracking system, as delays may occur due to unforeseen circumstances such as severe weather. Items may occasionally be delivered to the wrong address, be left in reception areas, with neighbors, or in mailboxes. If the tracking information confirms delivery but you still haven't received your package, please check around your delivery location, including with neighbors or your local post office.

In cases where tracking updates are not current or you believe the package may be lost, please contact customer service for assistance. We can submit an escalation to our shipping partners and keep you updated. Rest assured, your order is protected by shipping insurance, and we will ensure the issue is resolved. Thank you for your understanding and patience.

Our stocks are distributed across several warehouses to optimize delivery. As a result, items from your order may be shipped separately, depending on the closest or best-equipped warehouse to handle the specific products ordered. This approach ensures efficient fulfillment, although it may sometimes result in receiving parts of your order at different times. Thank you for understanding our logistical process.

If you realize you have used the wrong email address for your order, it's important to notify our customer service team right away. We'll confirm which email address is the correct one and update our records accordingly so that all future communications regarding your order are sent to the right place.

Yes, we offer returns and exchanges within 30 days of purchase. To be eligible for a return or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that sale and limited-edition items are not eligible. You can view our Return Policy through this link.

For returns or exchanges, please visit our Return & Exchange Portal. Refunds will be processed to the original payment method (or store credit) within 7 business days of receiving the returned item.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at info@spall.ae or call us at +971 56 917 9904. We will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.

We offer FREE standard shipping for domestic orders over$50 (shipping value must be under $30). Refer to our Shipping Rates and Times page for more details.

SPALL is more than just a brand; it's an embodiment of the fighter's spirit, bringing together both passion and professionalism. Specializing in professional-grade equipment and gear, SPALL stands tall, supported by the champions of Team SPALL– an elite group of fighters, coaches, and athletes who don't merely endorse, but truly represent our ethos. Our commitment isn’t just to quality but to the community, evident from our dedicated SPALL Community Fund initiatives, and our deep dive into sustainable practices and eco-conscious materials reiterates our dedication to the planet and the future of combat sports.

Embarking on our journey in 2014,SPALLwas born out of a desire to provide superior gear for combat enthusiasts. But our vision extended beyond products. With champions from Team Sanabul backing our endeavor, we ensured that the essence of combat—resilience, dedication, and passion—permeated every strand of our brand. Alongside producing top-tier gear, we recognized our responsibility towards community-building, leading to the inception of the Sanabul Community Fund. Our focus has always been holistic, understanding the importance of sustainable choices, as reflected in our commitment to environmentally conscious materials.

Our distinction lies in the harmony of our high-quality gear, the expertise of Team Sanabul, and our unwavering commitment to values that transcend commercial interests. At the heart of our brand is the community we serve, and our Sanabul Community Fund exemplifies this, aiming to bring about positive change and empowerment. But, it doesn't stop there. Our dedication to the planet is evident in our sustainable practices, with every piece of gear reflecting our commitment to eco-friendly materials. In a world where brands often juggle between quality and ethics, Sanabul stands as a beacon, showcasing that it's possible to uphold both.

TL;DR
Hey, you came to the right place! Our products are vegan-friendly, and crafted without any animal-derived materials. Train with confidence knowing your gear aligns with your values.

Our Commitment
At Sanabul, we’re all about empowering fighters while staying true to ethical practices. Our mission is to help you reach your full potential with gear that respects the planet and all its inhabitants.

What’s Vegan-Friendly?
Vegan-friendly means no animal materials or by-products—so no leather, wool, silk, or anything else from animals. Plus, we ensure our products aren't tested on animals.

Our Materials

• Gloves and Hand Wraps: Crafted from synthetic leather and other non-animal materials.
• Shin Guards and Ankle Wraps: These are also made from synthetic materials for top performance without compromise.

Keeping It Vegan
We’re on it! We regularly check our supply chain to ensure no animal-derived materials sneak into our products.

Train With Confidence
With Sanabul, you can train knowing your gear is high-quality and aligned with your values. For any further questions or concerns, please contact us through our customer service channels.